(Updated February 1st, 2018)
Our logistics partner or we will deliver the goods to the address specified by you. In case of non-presence, the products will give to the person concerned with an electronic or written signature on the invoice, the customer will receive the products in full as stated on the invoice.
When the bill reaches 50 KD, and more delivery will be free.
Replacement or Return Policy:
You have the right to replace or return the products from the Lawazm4u.com within 15 days from the date of receipt of the products if the following conditions are meets:
- The products to be retrieved or replaced by the factory defect cannot repair without compromising the quality of the goods or not conform to the specifications.
- The products shall be in their condition at the time of purchase with all accessories.
- The products shall be in good condition (except for the products in which there is a manufacturing defect).
- You have the right of our dear customer to receive the price of the products that have been retrieved in full and will not deduct any fees such as the fee of the Knet card or similar amount of the refund.
- You have the right to receive the price of the products retrieved within a maximum of ten days from the date of receipt of the products.
- The surplus of products sold is not replaceable or recoverable.
Method of return and replacement of products:
- If the return or replacement conditions are available, contact us within 15 days from the date of receipt the products or submit a Returns through our website, we will return to the address on the invoice and we will need your invoice number (purchase number) at the time of purchase.
- After 48 hours, the customer delivers the products.
- The products containing an official guarantee and a particular time of guarantee on the product page at the time of purchase are only eligible for bail.
- The warranty does not cover defects caused by misuse.
- To avail of the guarantee, please provide the invoice number (order number) at the time of purchase.
- If you have any inquiry, please contact us, we will make sure you get the best service.
Hours of delivery:
- Delivery during the official working hours of the Lawazm4u.com Company is from 9:30 AM to 9:30 PM every day (7 days a week).
- If the order is late, the delivery will be carried over to the next day (Include Fast Shipping).
Type of delivery:
- Standard Delivery up to 24 hours (3.5 KD).
- Express Delivery up to 12 hours (7 KD).
- Free Delivery up to 24 hours (When the bill reaches 50 KD, and more).